Privacy policy

Unless otherwise stated below, the provision of your personal data is not required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Non-provision of the data has no consequences. This applies only insofar as no other information is given in the following processing procedures.

"Personal data" means any information relating to an identified or identifiable natural person  

Server log files 

You can visit our websites without giving any personal information.
Whenever you access our website, usage data is transmitted to us or our web host / IT service provider by your Internet browser and stored in log files (so-called server log files). These stored data include, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider. The processing is carried out on the basis of Art. 6 para. 1 lit. f DSGVO out of our predominant legitimate interest in ensuring the trouble-free operation of our website and to improve our offer. 

Customer account orders 

Customer account  

You can visit our websites without giving any personal information.
When you open a customer account, we collect your personal data to the extent specified there. The data processing serves the purpose of improving your shopping experience and simplifying order processing. The processing is based on Art. 6 para. 1 lit. a DSGVO with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of the consent until revocation. Your customer account will then be deleted. 

Collection, processing and transfer of personal data for orders  

When you place an order, we collect and process your personal data only to the extent necessary to fulfil and process your order and to deal with your enquiries. The provision of the data is necessary for the conclusion of the contract. Failure to provide the data means that no contract can be concluded. The processing is based on Art. 6 para. 1 lit. b DSGVO and is necessary for the fulfilment of a contract with you.
Your data will be passed on, for example, to the mail-order companies and dropshipping providers you have chosen, payment service providers, service providers for order processing and IT service providers. In all cases we strictly observe the legal requirements. The extent of the data transfer is limited to a minimum. 

Contact reviews  

Collection and processing when using the contact form 

When using the contact form, we only collect your personal data (name, e-mail address, message text) to the extent that you have provided it. The data processing serves the purpose of establishing contact. By sending your message you agree to the processing of the transmitted data. The processing is based on Art. 6 para. 1 lit. a DSGVO with your consent.

You can revoke your consent at any time by notifying us, without affecting the legality of the processing that has taken place on the basis of the consent until revocation. We will only use your e-mail address to process your request. Your data will then be deleted unless you have agreed to further processing and use. 

Data collection when writing a commentary

When commenting on an article or a contribution, we only collect your personal data (name, e-mail address, comment text) to the extent that you have provided it. The processing serves the purpose of enabling commenting and displaying comments. By sending the comment, you agree to the processing of the transmitted data. The processing is based on Art. 6 para. 1 lit. a DSGVO with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of the consent until revocation. Your personal data will then be deleted. 

When your comment is published, only the name you provide will be published. 

Payment service provider 

Using PayPal 

All PayPal transactions are subject to the PayPal Privacy Policy. You can find it under  https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Cookies

Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on the computer system of a user. If a user calls up a website, a cookie can be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again. 

Cookies are stored on your computer. Therefore you have full control over the use of cookies. By selecting the appropriate technical settings in your Internet browser, you can be notified before cookies are set and can decide individually whether to accept them or not, as well as prevent the storage of cookies and the transmission of the data they contain. Already stored cookies can be deleted at any time. However, we would like to point out that you may not be able to use all functions of this website to their full extent. 

Under the following links you can find out how you can manage the cookies of the most important browsers (including deactivating them):

Chrome Browser: https://support.google.com/accounts/answer/61416?hl=de
Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Technically necessary cookies 

Unless otherwise stated in the data protection declaration below, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized even after a change of page. 

The processing is carried out on the basis of Art. 6 para. 1 lit. f DSGVO out of our predominant legitimate interest in guaranteeing the optimal functionality of the website and a user-friendly and effective design of our offer.
You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data based on art. 6, paragraph 1, letter f) DSGVO by not using our service. 

Analysis 

Use of Google Analytics 

We use the web analysis service Google Analytics of Google LLC on our website. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). Insofar as you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the person responsible for your data. Google Ireland Limited is therefore the company affiliated with Google which is responsible for processing your data and for ensuring compliance with the applicable data protection laws.
The data processing is used for the purpose of analysing this website and its visitors as well as for marketing and advertising purposes. To this end, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activities and to provide further services to the website operator in connection with website and internet use. The following information, among others, may be collected: IP address, date and time of the page call, click path, information about the browser and the device used by you, pages visited, referrer URL (website from which you accessed our website), location data, purchasing activities, etc. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.
Google Analytics uses technologies such as cookies, web memory in the browser and counting pixels, which enable an analysis of the use of the website by you. The information thus generated about your use of this website is usually transferred to a Google server in the USA and stored there. IP anonymisation is activated on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other signatory states of the Agreement on the European Economic Area before. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there.
Google has certified itself under the US-EU Privacy Shield Agreement and is thus committed to complying with the European data protection guidelines.
Data processing, in particular the setting of cookies, is carried out on the basis of Art. 6 Para. 1 lit. f DSGVO out of our overriding legitimate interest in the needs-based and targeted design of the website. For reasons arising from your particular situation, you have the right to object at any time to the processing of your personal data based on Art. 6 Para. 1 letter f DSGVO.
You can prevent the collection of data generated by Google Analytics and relating to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de
To prevent data collection and storage by Google Analytics across devices, you can set an opt-out cookie. Opt-out cookies prevent the future collection of your data when you visit this website. You must opt-out on all systems and devices in use to be fully effective. If you delete the opt-out cookie, requests will again be sent to Google. If you click here, the opt-out cookie will be set: Disable Google Analytics .
You can find more information on the terms of use and data protection at https://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies/ and https://policies.google.com/technologies/cookies?hl=de .

Rights of data subjects and storage period 

Duration of storage 

Once the contract has been fully executed, the data will initially be stored for the duration of the warranty period, thereafter under consideration of statutory, in particular tax and commercial law retention periods, and then deleted after expiry of the period, unless you have consented to further processing and use. 

Rights of the data subject 

If the legal requirements are met, you are entitled to the following rights in accordance with Art. 15 to 20 DSGVO: right to information, to correction, to deletion, to restriction of processing, to data transferability.
Furthermore, according to Art. 21 para. 1 DSGVO, you have the right to object to processing based on Art. 6 para. 1 f DSGVO as well as to processing for the purpose of direct advertising. 

Please contact us if you wish. You can find the contact details in our imprint.

You can contact our data protection officer directly at: bastian.hils@canutree.de 

Right of appeal to the supervisory authority  

Pursuant to Art. 77 DSGVO, you have the right to complain to the supervisory authority if you believe that your personal data are being processed unlawfully.  

Right of objection 

If the personal data processing activities listed here are based on our legitimate interest pursuant to Art. 6 Par. 1 letter f DSGVO, you have the right to object to these processing activities at any time for reasons arising from your particular situation, with effect for the future.
After the objection has been made, the processing of the data concerned will be terminated unless we can prove compelling reasons for processing worthy of protection which outweigh your interests, rights and freedoms, or if the processing serves the assertion, exercise or defence of legal claims. 


If personal data is processed for the purposes of direct advertising, you can object to this processing at any time by notifying us. Once you have done so, we will stop processing the data concerned for direct marketing purposes. 

last update: 23.10.2019 

  attempt as failed, if nothing else results from the nature of the item or the defect or the other circumstances in particular. In the event of rectification of defects, we do not have to bear the increased costs incurred by the transfer of the goods to a place other than the place of performance, unless the transfer is in accordance with the intended use of the goods. 

c)   The warranty period is one year from delivery of the goods. The shortening of the period shall not apply: 

- culpably caused damages attributable to us from injury to life, body or health and in the case of other damages caused intentionally or by gross negligence;
- insofar as we have fraudulently concealed the defect or have assumed a guarantee for the quality of the item;
- in the case of items which have been used for a building in accordance with their normal use and which have caused its defectiveness;

  - in the case of statutory rights of recourse which you have against us in connection with defect rights.  

§ 5 Rechtswahl, Erfüllungsort, Gerichtsstand
(1)  
German law applies. In the case of consumers, this choice of law shall only apply insofar as the protection granted by mandatory provisions of the law of the state of the consumer's habitual residence is not thereby withdrawn (principle of favourability). 

 

(2)  The place of performance for all services arising from the business relations existing with us and the place of jurisdiction is our registered office, insofar as you are not a consumer but a merchant, a legal entity under public law or a special fund under public law
are. The same applies if you do not have a general place of jurisdiction in Germany or the EU, or if your place of residence or usual abode is unknown at the time the action is filed. The right to also call upon the court at another legal place of jurisdiction remains unaffected by this. 

(3)   The provisions of the UN Sales Convention are expressly not applicable. 
 
§ 6 Protection of minors 

(1)  When selling goods that are subject to the regulations of the German Protection of Young Persons Act, we only enter into contractual relationships with customers who have reached the legally required minimum age.
Existing age restrictions are pointed out in the respective article description.

(2)  By submitting your order you assure that you have reached the legal minimum age and that your name and address are correct. You are obliged to ensure that only you yourself or those persons authorised by you to receive the delivery, who have reached the legally prescribed minimum age, take receipt of the goods. 

(3)   Insofar as we are obliged by law to carry out an age check, we instruct the logistics service provider commissioned with the delivery to hand over the delivery only to persons who have reached the legally prescribed minimum age and, in case of doubt, to have the identity card of the person receiving the goods presented to them for the age check. 

(4)   Insofar as we indicate in the respective item description that you must have reached the age of 18 in order to purchase the goods, the above paragraphs 1-3 shall apply with the proviso that you must be of legal age instead of the legally required minimum age. 

  II. Customer information 

1. Identity of the seller

Canutree UG (haftungsbeschränkt) Bessemerstraße 82 / 10. OG Süd 12103 Berlin
Germany

Telephone: +49160 158 5970
E-Mail: info@canutree.de
Complaints office of the company:
Please always direct complaints by email to the following address: info@canutree.de

  Alternative dispute resolution: 

  The European Commission provides a platform for out-of-court online dispute resolution (OS Platform), available at  https://ec.europa.eu/odr .

  2. Information on the conclusion of the contract 

  The technical steps for the conclusion of the contract, the conclusion of the contract itself and the correction possibilities are carried out in accordance with the regulations "Conclusion of the contract" of our General Terms and Conditions (Part I.). 

  3. Contract language, contract text storage 

  3.1 Contract language is German or English . 

3.2 The complete text of the contract is not stored by us. Before sending the order via the online shopping cart system, the contract data can be printed or electronically saved using the print function of the browser. 

  After receipt of the order by us, the order data, the legally required information for distance selling contracts and the General Terms and Conditions will be sent to you again by e-mail. 

  3.3 In the case of requests for quotations outside the online shopping cart system, you will receive all contract data in text form as part of a binding offer, e.g. by e-mail, which you can print out or save electronically. 

  4. Essential characteristics of the product or service 

  The essential characteristics of the goods and/or services can be found in the respective offer. 

  5. Prices and terms of payment 

  5.1 The prices quoted in the respective offers as well as the shipping costs represent total prices. They include all price components including all applicable taxes. 

  5.2 The shipping costs are not included in the purchase price. They can be called up via a correspondingly marked button on our website or in the respective offer, are shown separately during the ordering process and are to be borne by you additionally, unless free delivery has been promised. 

  5.3 Any costs incurred for the transfer of money (transfer or exchange rate fees of the credit institutions) are to be borne by you in cases where the delivery is made to an EU member state, but the payment was arranged outside the European Union. 

  5.4 The payment methods available to you are shown under a correspondingly designated button on our website or in the respective offer.

  5.5 Unless otherwise specified for the individual types of payment, the payment claims arising from the contract concluded are due for payment immediately. 

6. Terms of delivery

  6.1 The terms of delivery, the delivery date as well as any existing delivery restrictions can be found under an appropriately designated button on our website or in the respective offer.

  6.2 If you are a consumer, it is regulated by law that the risk of accidental loss and accidental deterioration of the sold goods during shipment is not transferred to you until the goods are handed over to you, regardless of whether the shipment is insured or uninsured. This does not apply if you have independently commissioned a transport company not named by the entrepreneur or any other person designated to carry out the shipment. 

  If you are an entrepreneur, the delivery and dispatch is at your risk.

  7. Legal liability for defects 

  Liability for defects is governed by the "Warranty" provision in our General Terms and Conditions (Part I). 

  These general terms and conditions and customer information have been prepared by the lawyers of the dealer association specialising in IT law and are permanently checked for legal conformity. The Händlerbund Management AG guarantees the legal security of the texts and is liable in the event of warnings. Further information can be found under:   https://www.haendlerbund.de/agb-service .

  last update: 23.10.2019